16th November 2006

Capital One Hates Deaf People

posted in Current Affairs, Deaf, Finance, Money |

Capital One Hates Deaf People

Why? Because a deaf person filled out an application for a credit card and ran into relay services hell. (Something that I’ve experienced myself as well).

Holy crap. Just went through hell trying to finalize my application for a credit card when they wouldn’t even accept the relay calls for some reason and kept shuffling me around. I have never been so ANGRY before. Apparently, they don’t like dealing with deaf people!

Here’s another reason not to have a Capital One card:

Capital One’s Credit Trap

“Cap One… is simply aiming to maximize fee income from debtors who may be less sophisticated and who may not have many options because of their credit history. By offering several cards with low limits, instead of one with a larger limit, the odds are increased that cardholders will exceed their limits, garnering over-limit fees. Juggling several cards also increases the chance consumers may be late on a payment, incurring an additional fee. And if cardholders fall behind, they pile up over-limit and late fees on several cards instead of just one. “How many more ways can I fool you?” says Elizabeth Warren, a Harvard Law School professor who has written extensively on the card industry. “That is all this is about.”

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Update: Sorry this is a repeat posting but it was deleted by mistake during re-editing for XHTML Validation.

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15th November 2006

Private: Capital One Hates Deaf People

posted in Current Affairs, Deaf, Finance, General, Money, deaf culture |

Capital One Hates Deaf People

Why? Because a deaf person filled out an application for a credit card and ran into relay services hell. (Something that I’ve experienced myself as well).

    Holy crap. Just went through hell trying to finalize my application for a credit card when they wouldn’t even accept the relay calls for some reason and kept shuffling me around. I have never been so ANGRY before. Apparently, they don’t like dealing with deaf people!

Here’s another reason not to have a Capital One card:

Capital One’s Credit Trap

“Cap One… is simply aiming to maximize fee income from debtors who may be less sophisticated and who may not have many options because of their credit history. By offering several cards with low limits, instead of one with a larger limit, the odds are increased that cardholders will exceed their limits, garnering over-limit fees. Juggling several cards also increases the chance consumers may be late on a payment, incurring an additional fee. And if cardholders fall behind, they pile up over-limit and late fees on several cards instead of just one. “How many more ways can I fool you?” says Elizabeth Warren, a Harvard Law School professor who has written extensively on the card industry. “That is all this is about.”"

Hate getting ripped off? Subscribe to Consumerist.com via RSS reader (like Sage that works with FireFox).

There are currently 2 responses to “Private: Capital One Hates Deaf People”

Why not let us know what you think by adding your own comment! Your opinion is as valid as anyone elses, so come on... let us know what you think.

  1. 1 On November 16th, 2006, deafie said:

    Nothing new, many businesses do that.

  2. 2 On November 17th, 2006, Holly Andrus said:

    This is why Capitol One is being called Crapitol One. Crapitol One has a very nasty reputation when it comes to working with their credit card users. If you have a Crapitol One credit card, cut it up!

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