11th
May
2005
Every wonder why business hang up on IP Relay? Part I
posted in Deaf |‘Deaf’ Phone Calls Bilk Businesses Out Of Money
In Maryland, IP Relay is supposed to work like this: the deaf customer types a message to the relay operator. The operator calls the business and reads the message. The business responds. The relay operator then types a response back to the deaf customer. But by law, the operators aren’t allowed to reveal information that would disconnect the sale — even if they feel there’s a scam going on.
