6th May 2007

No. 10 B.S. Job - Relay Services Operator

posted in Current Affairs, Deaf, General, Hearing Loss, Technology, sign language |

Found it at CNN’s Money section where readers submitted bulls**t jobs and I didn’t expect to see Relay Services Operator on the list.

Relay is supposed to be a service for the deaf, hard of hearing, and speech disabled where a person using the Internet, cell phone or text telephone reaches an operator, I dial a number for them and relay conversation between a text and voice user.

90 percent of the calls we get are from people who are not deaf, most of them are scam calls or prank calls, so for eight hours a day, 40 hours a week I relay bogus conversations. The benefits are good though. The turnover rate is extraordinary. A few weeks of Nigerian scam calls and teenagers with nothing else to do can take a toll on some people.

Pay: 10.00-10.50 starting with the availability of a promotion after 6 months.

Can anyone from the Relay Services verify that 90% of the calls are NOT from or to deaf people? That’s pretty high and a huge waste of taxpayer’s money.

This entry was posted on Sunday, May 6th, 2007 at 10:42 pm and is filed under Current Affairs, Deaf, General, Hearing Loss, Technology, sign language. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

There are currently 3 responses to “No. 10 B.S. Job - Relay Services Operator”

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  1. 1 On May 9th, 2007, Randomguy106 said:

    I work for a video relay service 90% of my calls are NOT scam calls. Yes there have been times where calls have been questionable. But the majority of my calls are famlies talking to each other or customer serivice calls for particular services. (ex. Tech support, restaurant, doctor’ offices, etc.) I do not know which company they are talking about but my company starts out paying more than that and our turn around rate for our facility is extremely low.

  2. 2 On October 17th, 2007, Diamond Star said:

    I don’t know about video relay, but traditional relay ALOT of those calls are coming through the internet or made by teenagers in the middle of the night who dont have nothing else to do but play games. Two call centers were closed within two years because of the low “traditional” relay calls which were the tty/voice, voice/tty hco/voice, etc. I don’t think the companies who administers the relay service were monitored like they were supposed to. I loved the job,however it’s a shame that you really can’t do anything about the call process because of the fcc regulators. We had to do as instructed which was relay the conversation verbatim

  3. 3 On July 18th, 2008, CART, Captioners and Court Reporters - AllDeaf.com said:

    [...] (SIPRelay) has one here: Sorenson Communications - Connecting You This is interesting, though: No. 10 B.S. Job - Relay Services Operator ? deafbiz.com __________________ About me: interpreting since 2002 * RID certified (CI/CT) * Gallaudet [...]

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